Great spot. Nice rooms. Friendly and helpful staff.
Ross
November 2023
My corner room had a great view of the Yarra River & the city. The spa tub in the room was wonderful, especially with the balms included. The cleaning staff did a great job & responded to my requests for extra bath towels (big deal when you're the traveler}. The breakfast was fabulous & exceeded any daily breakfast program I've experienced at a hotel. The food selection was huge and many items prepared upon request. The dining staff was excellent & sufficiently staffed. In my travels since Covid, staffing (quality & quantity) seems to be an issue. During my 4-night stay, I had a great time and the location is great. You're surrounded by high-end stores & shops, 2-3 blocks from Chinatown, theatres, museums, the city tram.
Dennis
October 2024
The hotel is beautiful and in a fantastic location - walking distance to most things. Hotel staff were very courteous and the buffet breakfast was excellent.
Rachel
January 2025
We had a wonderful stay at the Grand Hyatt hotel! The facilities and amenities were impressive, especially the gym, sauna, steam room, and indoor swimming pool. Our room offered a fantastic view and was spacious enough to accommodate a pull-out bed for my son and all the beds were comfortable. The spa bath in the bathroom was a lovely bonus that we truly enjoyed. The buffet breakfast was delicious with a great variety of options to choose from. What stood out the most was the friendly and helpful staff, who made our experience even more enjoyable. Overall, we had a fantastic time and would highly recommend this hotel!
Liezl
February 2025
I last stayed in this hotel over 20 years ago. I am pleased to report that it is as good as ever. The staff are all very helpful. James runs the Club lounge like the true professional that he is. The sheets and towels are all excellent quality. The location of the hotel is wonderful right in the heart of everything. The views from the upper floors are fantastic. A great venue.
Jo
March 2025
The view of the river and city was exceptional and proximity to trams and trains was very convenient. The bathroom was beautiful - lovely marble and granite - but also everything worked very well. The shower didn't leak, the bath had a functional plug and the towels were soft and cuddly. We didn't try the breakfast because the hotel was so convenient to Degraves Street - our favourite breakfast spot. I also asked one of the housekeepers for a feather pillow and she provided it very happily. The staff really was brilliant and made our stay extremely comfortable and memorable.
Susan
February 2025
Breakfast was good value , restaurant and bar were in good condition and well maintained as was rooms and other areas . Staff were attentive and caring !
Peter
November 2024
The location was definitely good and the breakfast buffet was not bad either. Will be nice to have more kid friendly dishes - i.e mini pancakes, smaller waffles and etc. Loved the indoor pool, especially the heated jacuzzi pool and the sauna facilities during the winter season.
Thanabalan
June 2024
Fabulous location to the city, restaurants and public transport at the door. The hotel itself is lovely and the rooms very spacious and nice. It is easily to access the Stadiums, Sporting facilities e.g. Tennis, AFL, etc. Nice restaurants and bars onsite.
Bernice
February 2024
Location, most definitely. It was convenient to walk to anywhere. If you are into luxury shopping, the big brand names are just along side the hotel, making it super convenient (coz shopping closes at 5 pm). Lune is just across the street so you can decide when to queue (coz there’s always a queue). Room is big. Stayed on the 27th floor, King Room with river view. Beautiful view of the Yarra River and you can see the entire landscape of Melbourne. Bed is comfortable. They provide Balmain soap, shampoo, conditioner and body lotion. Gym is very well equipped, nice and comfortable.
Aini
June 2024
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